Wise-Sync, RapidFire Tools, SmileBack and Air-MSP are hosting an MSPminds Lunch & Learn event on 18 April in London, England prior to IT Nation Europe. This is a FREE event for those wanting to learn from and network with key influencers in the IT services industry.
So, join us at the upcoming MSPminds event to learn from the best in the industry and enjoy some good lunch and company of like-minded professionals. Please find more information about the event and speakers below:
Event Details:
11:15 am - 12:00 pm: The SmileBack Creed, how culture influences positive engagement (Brad Benner)
12:00 pm - 12:45 pm: Defining Compliance: What does it mean for me and my customers? (Tara Newman)
12:45 pm - 1:30 pm: Lunch / Q&A Panel
1:30 pm - 2:15 pm: XLA vs SLA, the future USP of your MSP (Todd McQuilkin)
2:15 pm - 3:00 pm: Preparing for exit, building your MSP to sell (Paul MacNeill)
3:00 pm - 4:00 pm: Networking with peers
About the Speakers
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Paul MacNeill - Paul is the founder and technical visionary behind Wise-Sync and Wise-Pay, Cloud Accounting and Payment integration for ConnectWise Manage. Paul is a world-renowned ConnectWise billing expert often called upon to work with larger, complex accounting structures. Paul has provided strategic consultancy, delivering key business systems globally for CPA Australia, and is passionate about helping Managed Service Providers achieve greater financial visibility in their business. |
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Tara Newmann - Tara is the Director of International Sales and Marketing of RapidFire Tools. Tara has over 15 years of experience in sales, marketing and communications. In the last five years she has worked within the software solutions space, connecting MSPs with tools to help them grow their businesses. |
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Brad Benner - Brad is the founder of SmileBack, the client service experience platform that has become a vital tool for the members of the ConnectWise community. Brad has over 15 years of technology consulting and creative problem-solving experience. |
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Todd McQuilkin - Todd is CEO of Air-IT Ltd an award-winning UK MSP that was one of the early adaptors of PSA and FFA for IT & Communication services. He is also a senior consultant at Air-MSP, a business that helps aspiring UK technology companies become true MSP’s. In all their engagements Air-IT is used as a lab to authenticate their work. Todd specializes in service delivery and customer experience strategies . |
Registrations are now open until 15 April 2018. Registration includes workshop materials, refreshments and lunch.
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For more information on our other MSPminds events, please visit our MSPminds website by clicking here.
